< CS Center >
MON-FRI 11:30 - 5:30
* If you use the Q&A board, we'll answer them.
< Shipping >
- Your order will be confirmed within 1-3 days of shipment and may vary depending on the holiday date and inventory status.
- In the case of products that are delayed due to heavy orders and delayed warehousing, we will inform you in advance.
- Additional shipping charges may be requested depending on the country.
< Exchange & Return >
- In the case of fabric products, it is a product that is cut and sent according to your order, and simple exchange or refund is not possible.
- In the case of an exchange due to a defect, please contact us within 7 days of receiving the product.
- Shipping charges incurred during exchange or return may be charged separately.
- In case of defective or incorrect delivery, we will exchange it for the same product.
(The additional shipping charges to be sent will be exchanged to our company.
However, if you exchange it with another product or change the option, such as the size and color of the same product, additional shipping charges will be incurred.)
- All products may vary in color depending on the display, such as PC, mobile, etc.
* Cases not exchange or return
- One week after receiving the product
- Products deemed to have lost their value, such as washing or damage caused by carelessness, etc.
- The detailed size of the product may vary by 1–2 cm depending on the measurement method, and this is not applicable to the reason for return.
< CS Center >
MON-FRI 11:30 - 5:30
* If you use the Q&A board, we'll answer them.
< Shipping >
- Your order will be confirmed within 1-3 days of shipment and may vary depending on the holiday date and inventory status.
- In the case of products that are delayed due to heavy orders and delayed warehousing, we will inform you in advance.
- Additional shipping charges may be requested depending on the country.
< Exchange & Return >
- In the case of fabric products, it is a product that is cut and sent according to your order, and simple exchange or refund is not possible.
- In the case of an exchange due to a defect, please contact us within 7 days of receiving the product.
- Shipping charges incurred during exchange or return may be charged separately.
- In case of defective or incorrect delivery, we will exchange it for the same product.
(The additional shipping charges to be sent will be exchanged to our company.
However, if you exchange it with another product or change the option, such as the size and color of the same product, additional shipping charges will be incurred.)
- All products may vary in color depending on the display, such as PC, mobile, etc.
* Cases not exchange or return
- One week after receiving the product
- Products deemed to have lost their value, such as washing or damage caused by carelessness, etc.
- The detailed size of the product may vary by 1–2 cm depending on the measurement method, and this is not applicable to the reason for return.